Even an AI cost-management vendor can lose control of its agent spending
Follow ZDNET: Add us as a preferred source on Google.

Follow ZDNET: Add us as a preferred source on Google.
AI agents are proliferating, often beyond IT managers' control, and the costs of unseen agentic activity can add up quickly, a recent analysis shows.
StackGen's latest State of Reliability Report found that unregulated or semi-supervised agents are proving to be problematic on many levels.
Also: 4 AI development skills you need, according to Andrew Ng - and what experts say he's missing
In at least nine documented cases over the past year, AI agents destroyed live company systems by wiping data and deleting databases on their own, using valid credentials. Their efforts were invisible to standard monitoring until the damage appeared.
The study, which analyzed 109,000+ incidents, also found that as failure modes multiply, recovery isn't speeding up: median resolution times have been roughly flat since 2023, and the single most common fix is waiting for another company's engineers.
From a financial perspective, AI agent costs can rack up . Recently, engineers at Revenium , an AI spending solutions provider, reported an agentic AI session where a developer left one AI coding assistant running on his laptop for four days straight. By the time anyone noticed, the agent had made 4,819 calls at a total cost of $3,762, without anyone's knowledge.
While expenses vary considerably with use case, basic guidelines pulled together by BakedWith put the cost of a basic chatbot at $20 to $50 per month, a mid-level agentic assistant at $100 to $500 a month, and a custom enterprise agentic solution exceeding $10,000 upfront.
Still, these are upfront costs, and pricing does not account for runaway costs with under-supervised agents, which, of course, can quash ROI. This potential issue outlines how organizations must manage the AI agents they deploy and underscores the risks of their unchecked proliferation.
Also: 'Specialists aren't required' anymore: How to stay valuable in an AI agent workplace today
Revenium cited an example from one of its customers, a mid-sized e-commerce company, which "saw AI agent infrastructure costs jump from $5,000 per month during prototyping to $50,000 per month in staging -- a 10x increase driven by unoptimized RAG queries and recursive agent loops during high-volume periods."
Every individual agent action looked like good engineering: "Each action was rational in isolation, but the cumulative cost was not."
Source: ZDNet