Instagram AI chatbot tricked by hackers to give access to others' accounts

["Instagram has resolved an issue that allowed hackers to trick its AI-powered support tool into granting them access to other users' accounts. According to claims shared on social media, hackers could 'hijack' accounts by faking their location and asking the AI to change the emails associated with them.", "The vulnerability reportedly enabled hackers to change passwords for other accounts by manipulating the AI chatbot. A Meta spokesperson, Andy Stone, confirmed that the issue had been resolved and that the company was securing impacted accounts.

In response to claims that the vulnerability was used to hack into accounts of world leaders, Stone said such claims were 'totally false'.", "The incident highlights growing concerns about the impact of increasingly capable AI systems on data and security. Tech news outlet 404media reported that posts about the vulnerability coincided with high-profile Instagram account takeovers, including a verified account used by Barack Obama during his time in the White House. The former US president's account reportedly posted pro-Iran content before it was recovered.", "Among those claiming to have been impacted was security researcher and former Meta employee, Jane Manchun Wong.

Wong said her Instagram password 'got changed without my knowledge and I was getting different password reset attempts throughout yesterday'. The incident raises questions about the availability of human support for users whose accounts have been hacked. One X user expressed frustration with the lack of human support, saying 'We're at the point where one AI stole it and another can't fix it, zero humans in the loop anywhere.'", 'The BBC has asked Meta whether human support workers are available to help users whose accounts have been hacked.

The company has faced scrutiny over its lack of support for users when their accounts are hacked or suspended in error. An independent body that hears disputes from social media users in the EU recently reported that Meta virtually never replies when it raises cases of people who say they have been wrongly banned from their accounts.']