IntBot and Certis Group Partner to Scale Physical AI in Singapore

Physical AI in Singapore">

The integration of robotics and artificial intelligence is driving global partnerships, and IntBot and Certis are the latest to join forces. The two companies have entered a strategic partnership to explore and develop 'socially intelligent' robot applications for enterprise and public-facing environments in Singapore. The partnership signals a broader industry adoption of physical AI, as socially intelligent robots move from demos and pilots towards operationally viable deployments.

The collaborators will combine IntBot's General Social Intelligence technology with Certis' experience in designing and running complex, mission-critical operations. They will work on humanoid concierge and assistance applications that can be integrated into live operating environments, where robots must interact naturally with people while meeting practical requirements for safety, reliability, and service delivery. IntBot's partnership with Certis demonstrates that its physical AI platform, deployment model, and enterprise operating framework are ready to expand across high-traffic public spaces in Singapore and beyond.

According to Lei Yang, co-founder and CEO of IntBot, 'With multimodal models maturing, the decisive bottleneck for embodied AI shifts from task manipulation to human interaction.' Yang added that Singapore's smart-infrastructure leadership makes it the ideal launchpad for physical AI. Certis' partnership with IntBot supports its broader robotics strategy: to integrate robotics into real operations as part of a wider ops-tech model that brings people, processes, systems, and machines together. Raahul Kumar, chief executive for international and robotics and chief strategy officer at Certis, said, 'The next phase of enterprise robotics will be defined not just by autonomy, but by how naturally robots can work alongside people in live operations.' The companies plan to support a range of customer-facing use cases, such as wayfinding, visitor assistance, multilingual engagement, customer service support, and frontline operational support.

The collaboration will span transit, hospitality, healthcare, retail, and other public venues. By integrating social intelligence with humanoids, the partners aim to enable robots to move beyond predefined tasks or scripted workflows and become more adaptive, intuitive, and capable of naturally assisting people in everyday environments. The companies are working toward initial pilot deployments in Singapore as the technology and use cases mature.