Notion Discontinues Notion Mail as AI Agents Take Over

Productivity company Notion is shutting down its email product, Notion Mail, on September 22. The company said it is discontinuing its email inbox in favor of its AI agent offering. It said that users were increasingly handing over the reins of their email to the agents, and not opening their inbox at all.

"As Notion agents have gotten more capable, we've seen more users hand off email workflows to them. Today, more than half of Notion Mail users manage emails without ever opening their inbox. So, we're going all in on using agents to run your inbox," the company said in a post on X.

Notion Mail is connected with Gmail, meaning all emails in the inbox will stay intact. However, users will need to export drafts and scheduled emails if they want to keep them. The company said that users can export snippets and auto-label instructions and use them elsewhere and emphasized that Notion's email-based agents will keep working post-Notion Mail shutdown.

Notion announced its email product in preview mode in 2024 after it acquired security-centric productivity startup Skiff. The company aimed to integrate email with Notion AI with features like auto-labeling, filtering, and handling scheduling for users. The company made the product available to users in April 2025 to better compete with the likes of Superhuman and Fyxer.

Newer startups like AgentMail are in step with Notion's thesis and are trying to build an email service specifically for agents. The shutdown of Notion Mail reflects a broader shift in the productivity and email industries, as companies increasingly focus on leveraging AI to streamline workflows. For Notion, this means doubling down on its AI agent capabilities, which are clearly resonating with users.

As the company noted, more than half of Notion Mail users are already managing their emails without opening their inbox, indicating a strong appetite for agent-driven email management. This move also raises questions about the future of traditional email services and the role of AI in redefining how we interact with our inboxes. As the industry continues to evolve, one thing is clear: AI agents are becoming an integral part of the productivity ecosystem, and companies like Notion are leading the charge.