Reliance Industries to integrate AI into phone calls, apps, and homes

As India searches for a homegrown contender in the global artificial intelligence race, billionaire Mukesh Ambani is positioning Reliance Industries as a national champion, rolling out AI services for phone calls, mobile apps, and connected homes. At its annual shareholder meeting on Friday, the Mumbai-based conglomerate announced Jio Call Agent, an AI assistant that can join phone calls to transcribe conversations, generate summaries, and perform tasks such as booking cabs, ordering food, and making reservations. The service, which can be activated by saying “Hey Jio,” is expected to launch later this year for Jio’s more than 500 million users.

By embedding the service directly into its telecom network rather than offering it as a standalone app, Jio is betting AI assistance can become a native feature of phone calls. The approach could reduce consumers’ reliance on third-party call-assistant apps and give Reliance a powerful distribution advantage in an increasingly crowded AI market. Reliance also unveiled an AI-powered version of its MyJio app that can perform tasks on behalf of users, from activating eSIMs to selecting roaming plans, through natural-language requests.

The company further introduced TeleFrame, a home display that uses AI agents to proactively surface information and recommendations, such as weather alerts, schedules, and household reminders. The product appears to echo a broader industry push toward ambient AI assistants for the home, an area being explored by companies including Amazon and Google. The announcements mark the next phase of Reliance’s AI ambitions as India seeks to build domestic capabilities in a field largely dominated by U.S.

and Chinese technology companies. The push follows the launch of Reliance Intelligence last year, through which the conglomerate aims to develop AI infrastructure and services for consumers, businesses, and governments, including applications that support 22 Indian languages. “India should not be a mere consumer of AI created elsewhere.

It must become a creator, adopter, and a global leader in AI,” Ambani, 69, said. Reliance has been ramping up its AI ambitions through partnerships with Google, Meta, and Nvidia. Earlier this year, the company announced plans to invest $110 billion in AI infrastructure as it seeks to establish itself as a major player in India’s emerging AI ecosystem.

At the shareholder meeting, Reliance also unveiled a suite of AI services for healthcare, education, agriculture, and small businesses. The products, branded JioHealthIQ, JioLearnIQ, JioKrishiIQ, and AI Vyapar, are designed to operate across multiple Indian languages and cater to local needs, the company said. The shareholder meeting also brought a major development for investors awaiting Jio’s stock market debut.